Privacy Policy

Last updated: September 12, 2026

Eydia.ai ("we", "us", or "our") operates the Pizi platform (the "Service"). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service.

Information we collect

Account information — name, email address, phone number, and company name when you register.
WhatsApp Business data — WhatsApp Business Account ID, phone number ID, and access tokens (encrypted at rest) when you connect your WhatsApp number.
Message data — messages sent and received through the platform are stored to provide inbox, campaign, and analytics features.
Usage data — pages visited, features used, and device/browser information for improving the Service.

How we use your information

To provide and maintain the Service.
To send WhatsApp messages on your behalf via the Meta WhatsApp Cloud API.
To process payments and manage your subscription.
To communicate with you about your account or the Service.
To comply with legal obligations.

Data security

We use encryption for sensitive data (WhatsApp access tokens, passwords), HTTPS for all communications, and access controls to protect your data. However, no method of transmission over the Internet is 100% secure.

Third-party services

We integrate with Meta (Facebook/WhatsApp) APIs, Razorpay/Stripe for payments, and cloud hosting providers. These services have their own privacy policies.

Data retention

We retain your data for as long as your account is active. You may request deletion of your account and associated data by contacting us.

Your rights

You have the right to access, update, or delete your personal information. Contact us to exercise these rights.

Contact us

If you have questions about this Privacy Policy, contact us at:

Eydia.ai
Email: heltogtechnologies@gmail.com